For teams and leaders that want better Communication, Better colaboration, Better Business

Meet the Experts Behind Dots Communication

Our team of experienced facilitators and communication specialists are dedicated to helping you and your team connect, collaborate, and communicate with confidence.

Experienced & Passionate Experts – Our facilitators bring years of hands-on experience and a commitment to your success.

Join 61,510+ Individuals and top organisations like Boston Consulting Group, Te Whatu Ora, Otago University, Fonterra who use Dots Communication.

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Just a few of the amazing businesses we've had the pleasure of working with.

Meet the Experts Behind DOTS Communication Training

Our facilitators bring years of experience in communication, leadership and team dynamics. Each expert is dedicated to helping individuals and teams master effective communication using the Dots Framework. With diverse backgrounds across multiple industries, they offer personalized insights to help you and your team communicate with clarity, confidence and impact.

Book a facilitator today and take your team’s communication skills to the next level.

Amy Scott

Owner | Dots Facilitator

Based in Dunedin, New Zealand

Amy Scott is the lead facilitator and driving force behind Dots Communication—a Kiwi-born framework that’s helped over 61,510 people communicate better, connect faster, and collaborate smarter. With more than 20 years in the people space, she brings a powerful mix of sharp insight, warmth, and energy to every session.

A former lawyer and New Zealand ice hockey rep, Amy’s background is anything but ordinary. Her relatable style and practical tools cut through miscommunication, reduce friction, and create stronger, more trusting teams. She’s worked with everyone from frontline teams to CEOs, helping people have better conversations that lead to better outcomes.

Amy travels extensively—exciting and delighting people throughout New Zealand, Australia, and beyond—both in person and virtually. Whether she’s in a boardroom, breakout room, or Zoom room, Amy brings the same spark and impact every time.

Widely recognised as the go-to expert on Dots Communication, her mission is simple: help people communicate better—so they connect better, lead better, and live better.

Dan Freeman

Owner | CEO

Based in Dunedin, New Zealand

With a background in sales and management, Dan brings strategic leadership, calm clarity, and a genuine passion for people to his role as CEO of Dots Communication. After seeing the power of the framework firsthand, he shifted from supporting the business behind the scenes to leading it from the front.

Dan is often the first point of contact for clients. He has a natural gift for putting people at ease, asking the right questions, and ensuring every Dots experience is a great fit. As a trained facilitator, he brings connection and curiosity into every conversation and prides himself on being super easy to work with.

Dan is focused on growing Dots in a way that stays true to its roots, while expanding its impact across New Zealand and beyond. His leadership complements Amy’s expertise, creating a strong, values-driven foundation for the Dots team.

Pam Wallace

Dots Facilitator | Ex-Owner

Based in Cromwell, Central Otago

Pam brings decades of wisdom and practical experience to the Dots team. As the former owner of Dots Communication (2001–2024), she worked closely with co-creator David Dickson to grow the framework into the powerful tool it is today.

With a background in training and development, Pam has helped thousands of individuals and teams improve how they communicate. She’s passionate about helping people truly understand each other—moving past assumptions and frustration to create stronger, more connected relationships.

Pam is especially skilled at spotting the small tweaks that make a big difference in how teams operate. Her calm, grounded facilitation style helps people feel safe to reflect, speak up, and shift long-standing patterns.

Now a senior facilitator on the Dots team, Pam continues to bring her depth and insight to every room—supporting teams to build better communication from the inside out.

Melissa Grainger

Dots Facilitator

Based in Auckland, New Zealand

Melissa brings a refreshing blend of empathy, clarity, and practical communication expertise to Dots Communication. With a degree in communications and a background as a senior communications manager, she knows how to lead through pressure—and support others to do the same.

She’s especially passionate about helping people who feel unseen or misunderstood to find their voice and confidence. Whether she’s working with senior leaders or customer-facing teams, Melissa creates warm, engaging spaces where real growth can happen.

Her workshops are packed with “aha” moments, delivered with insight and heart. She’s also built an online community of 100k+, sharing tools for connection, confidence, and communication in everyday life.

As part of the Dots team, Melissa brings relatability and a strong people focus—helping individuals and teams communicate better and thrive together.

Colin Grainger

Dots Facilitator

Based in Sydney, Australia

Colin brings a rare blend of logic, insight, and relational clarity to the Dots team.  With a background in engineering and an MBA in Technology Management, he’s spent over 15 years in complex infrastructure and asset management roles—where communication often gets overlooked.

Colin’s sweet spot is working with analytical, solution-focused professionals who struggle when human dynamics get messy. He helps teams understand that communication isn’t just about clear words—it’s about how messages are interpreted.

His sessions are practical and insightful. He has a gift for explaining why conversations go sideways—and what people can do differently next time. Colin is especially passionate about showing technical minds how communication style affects connection and outcomes.

As part of the Dots team, Colin brings strategic insight and fresh thinking—extending the reach of Dots into industries where clarity and collaboration are essential.

Pat Johnston

Dots Facilitator

Based in Otago, New Zealand

Pat brings over 30 years of leadership and facilitation experience to the Dots Communication team. With a background in events, finance, and strategic planning, she knows how to get things done while keeping people at the heart of it all.

She thrives in fast-paced, high-pressure environments—where communication is often rushed or misunderstood. Pat’s strength lies in helping teams pause, reconnect, and shift from reacting to responding. She brings calm, clarity, and a strong strategic lens to her facilitation work.

Pat has also been a powerful force in her community—serving on the Otago Farmers Market board for 15 years and co-chairing Working for Ōtepoti Women. She understands what it takes to lead with empathy while delivering results.

As a member of the Dots team, Pat brings grounded wisdom, practical solutions, and a strong sense of purpose to every room she enters.

Ready to Improve Communication in Your Team?

Book a facilitator today and take your team’s communication skills to the next level.

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Real People. Real Results.

Thousands of individuals and top organizations trust Dots Communication to improve teamwork, reduce conflict, and strengthen relationships. Here’s what they have to say:

More fantastic companies we've worked with!

What is Dots Communication?

Dots Communication is a simple system that helps you understand your communication style and how to connect better with others.

The quiz contains a few simple questions designed to reveal your likely dominant Dot Communication Style. It takes approximately 5 minutes to complete.

The Free Dots Communication Quiz is super easy—less than 5 minutes—and it’s completely FREE. It gives you a quick snapshot of your likely dominant Dots Communication style. Think of it as a fun starting point to spark curiosity, not a full diagnosis. You’ll get a taste of how you might typically communicate, but it doesn’t dive deep or explain how to flex for other Dot types.

 

The Dots Training is where the real magic happens LIVE in-person or virtually. You’ll not only discover your Dot combination, but also learn how to spot the styles in others—and how to adapt your approach for better connection and less friction. It’s interactive, practical, and designed to shift how your team communicates in real-time, with lots of “aha” moments along the way.

 

The Online Course brings the Dots learning to you—anytime, anywhere. It’s perfect for individuals, couples or families who want flexible access to the full methodology. You’ll get deeper insights, real-life examples, and simple strategies you can apply straight away to improve relationships at work (and at home).

Face to face or Virtual Live it’s interactive, energising, and full of practical tools your team can use straight away.

 

You’ll uncover your full Dot Communication combination—not just your dominant style—and learn how others tick. Then we show you how to flex your approach for less friction and more connection. Expect real talk, relatable scenarios, and lightbulb moments that boost trust and collaboration.

 

No group hugs. No awkward role plays. Just practical, engaging learning that actually sticks.

 

Workshops are tailored for your team. For maximum impact, we recommend you allow 4 hours.

It’s super easy.  Just click on the “contact us” or “get in touch today” button on the website.  

 

You’ll get the chance to either book a time to chat with us directly at a time and day that best suits you, or flick us a message and we’ll get back to you ASAP.

YES – absolutely.

Professional Benefits

  • It helps you communicate more clearly and efficiently with teammates, clients, and leaders.

     

  • You’ll learn to reduce misunderstandings, avoid unnecessary tension, and collaborate better—especially across different communication styles.

     

  • Whether you’re giving feedback, navigating change, or running meetings, Dots gives you the tools to connect with logic-driven Reds, detail-focused Yellows, big-picture Purples​ and relationship-centered Blues.

Personal Benefits

  • Dots also transforms your personal relationships—family, friends, partners—by helping you understand why people react the way they do.

     

  • You’ll become better at resolving conflict, setting boundaries, and staying calm and constructive in challenging moments​.
  • You can even decode situations like forgotten coffee orders, slow replies, or awkward invites—because you’ll understand each Dot’s natural response patterns​.

It depends on how many people you’d like to get “dotted”!


We work with groups of all sizes—from just 1 person to 200+—and tailor the experience to suit your numbers, industry, and the outcomes you want to achieve.

 


We’ll work closely with you to match the perfect facilitator to your team and goals.

 

Costs generally span anywhere from $167 through to $695 + GST Per Person depending on number of participants, facilitator/s and where the training needs to be held. Accommodation and travel costs may be additional.  We’ll be able to work through this with you when you get in touch.

Got Questions?We’ve Got Answers.

We want to make it easy for you to improve your communication. Here are the answers to common questions so you can get started with confidence.

Still have questions?

For teams and professionals ready to master communication and collaboration.

Transform the Way You Communicate & Strengthen Your Team

At Dots Communication, we believe great communication starts with the right guidance. Our team brings years of expertise in communication training, workplace collaboration, and personal development. We’ve helped thousands of individuals and organizations transform the way they connect—ensuring every conversation leads to better understanding, stronger relationships, and real results.

Better Workplace Relationships – Build a positive culture where everyone feels heard, valued and understood.

Trusted by 65,510+ Professionals – DOTS has been used by individuals, teams and organizations worldwide to improve communication.

Book A Facilitator Today and Start Communicating with Confidence!

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